Bringing Emergency Management into the 21st Century

Author: Marta Dent
Organization: Maricopa County

2801 W Durango St
Phoenix, AZ 85009-6399
USA

Phone: (602)506-8612
Fax: (602)506-4601
mld@mail.maricopa.gov

Historically the Maricopa County Emergency Operations Center (EOC) has operated using large wall display maps, pushpins, magnetic tags, white boards, and a cacophony of instructions shouted across the room. As a joint effort, several County departments got together to automate and incorporate GIS into the EOC business process to improve response time, quality and quantity of data being used, and tracking and reporting of events.

We will present the design and incorporation of the new system, a grocery list of the necessary software and hardware, and the resultant efficient and streamlined emergency response system.