Integrating Mobile Code Enforcement Voice Activated Systems and GIS Technology to Eliminate Paper in Municipal Offices

Author: Steve J. Anderson
Organization: Des Lauriers & Associates, Inc.

40 Kenwood Circle
Franklin, MA 02038
USA

Phone: 508-520-0502
Fax: 508-528-4011
sanderson@geotms.com

Paperless permit tracking is impossible unless computer hardware and software are available at every step in the permitting and inspection process. MapObjects embedded permit tracking software and portable computers using voice activated systems allow municipal inspectors to conduct and store inspections electronically for others to access. Inspectors access GIS-based permit tracking software to view assigned inspection records that include location, past inspections, permit activity, and linked files such as images, CAD drawings, and documents. Voice activated systems allow inspectors to use electronic checklists to talk their way through the inspection and upload the results, completing the electronic inspection cycle.