Storm Water Billing Application Using ArcInfo 8 and ArcIMS

Author: Andrew W. Smialek
Organization: Woolpert LLP

409 Monument Avenue
Dayton, OH 45402
USA

Phone: 937-341-9512
Fax: 937-461-0743
andrew.smialek@woolpert.com

With the advent of ArcView GIS and ArcIMS, user-friendly programs requiring minimal GIS training have changed the way we do business. We'll discuss the lessons learned from a previous attempt at employing a GIS-based storm water billing application written for a root level user. The originally trained "experts" went to other jobs, and the billing application went unused.

Woolpert and Portsmouth have reinvented the storm water billing process with a user-friendly application. Integration of multiple departments' business processes, using various computer systems and formats, was required to achieve success.