Public Mental Health: ArcView GIS and the Challenge of Fairly Serving Ethnic Clients

Author: Jim Banta
Organization: County of San Bernardino

700 E Gilbert St.
San Bernardino, CA 92404-5413
USA

Phone: (909) 387-7030
Fax: (909) 386-8563
jbanta@dbh.co.san-bernardino.ca.us

The San Bernardino County Department of Behavioral Health must serve individuals needing treatment, regardless of culture. Socioeconomic data is helpful in suggesting specific locations where the need for services is greatest. However, available data may not be timely or in a useful format. In addition, many factors influencing the need for and the utilization of services are individualistic in nature. Despite these challenges, ArcView may be a useful tool for increasing consumer access and quality of care. Specific tasks include presenting and analyzing population and consumer-based data for both planning and evaluation.