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Abstract


GIS at Arrowhead Credit Union
Track: Business, Banking, and Insurance
Author(s): Manju Book

This paper details the strategic role which GIS plays in decision making and strategic planning at Arrowhead Credit Union. Using Esri's ArcView Business Analyst, users at Arrowhead are able to profile and understand member needs, prospect for new branch and ATM locations, analyze market penetration and competitive threats, identify profitable areas for new business, and create queries based on financial, demographic and household data.

Manju Book
Arrowhead Credit Union
mbook@arrowheadcu.org
P.O. Box 735
San Bernardino , CA 92313
USA
Phone: (909) 379-6297
Fax: (909)890-2343
E-mail: mbook@arrowheadcu.org