2004 UC Proceedings Abstract

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More Than an Upgrade: The Austin Water Utility Experience
Track: Water, Wastewater, and Stormwater
Author(s): Leeanne Pacatte, Brian Hoefer, Rhett Harman

The City of Austin, Texas owns and operates its water and wastewater utilities and maintains 3,000 miles of water pipe and 2,300 miles of wastewater pipe. In 2003, the Austin Water Utility upgraded its GIS from ARC/INFO 7.x to ArcGIS 8.x. The year-long effort included business process analysis, migration to Oracle platform and an ArcSDE/enterprise geodatabase (plus database redesign), customized data entry tools, interfaces to hydraulic modeling applications, integration with Hansen Maintenance Management System (MMS), and ArcIMS Web applications. This paper describes the project from its inception--business drivers, management buy in and goals--to the final hurrah--the outcomes and benefits realized.

Leeanne Pacatte
City of Austin
Austin Water Utility
625 E. 10th Street
Austin , TX 78701
US
Phone: (512) 972-0182
E-mail: leeanne.pacatte@ci.austin.tx.us

Brian Hoefer
Esri
380 New York Street
Redlands , CA 92373
US
Phone: (909) 793-2853
E-mail: bhoefer@Esri.com

Rhett Harman
Marshall & Associates
1603 Cooper Point Road NW
Olympia , WA 98502-8325
US
Phone: (360) 352-1279
E-mail: rharman@marshallgis.com