Abstract
More with Less: City Agency GIS Centralization Track: GIS Organization, Management and Implementation Author(s): Deborah Napier The strategy to centralize GIS for Bellevue, WA, to gain efficiencies, establish consistent policies and practices, reduce staff, and provide a more customer-centric organization approached completion the beginning of 2005. Now that all of the components of the centralization are in place, what are the lessons learned? What were the trade-offs and benefits to move staff with specific Department expertise to the Information Technology Department? Will the new centralized model support multiple department needs with new efficiencies gained? Can the new model sustain previous customer service levels with less staff? What mechanisms are in place to insure success? These questions and many others will be evaluated in this presentation. Deborah Napier City of Bellevue Information Technology 301 116th AVE SE Bellevue , WA 98004 US Phone: 206-619-3112 E-mail: mnapier@whpacific.com |
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