Abstract

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Paper
ArcGIS as Information Portal for Town of West Springfield, MA
Track: State and Local Government
Author(s): Mohammed Hoque

Getting information quickly and efficiently and sharing them with other departments are very crucial for local government. Using ArcGIS as a gateway to information made that a reality in Town of West Springfield, MA. Spatial data are organized in a Personal GeoDatabase, and non-spatial data are maintained in a department's own databases in Oracle or Microsoft Access. ArcMap and ArcIMS, with customized interface and Java/VBA functions, connect databases such as Tax database, Permit database, etc., using ActiveX Data Objects or JDBC, and help town officials find spatial and non-spatial information from a single platform. ArcMap is extensively customized to search parcels, plans, streets, engineering drawings, etc.; open sale deeds, plans, drawings, etc., in external applications or add them to maps, and generate reports or create mail merged letters for notification. Now town officials spend more time on decision-making and less on information searching.

Mohammed Hoque
Town of West Springfield
26 central st
West Springfield , MA 01089
US
Phone: 413.263.3070
E-mail: thoque@west-springfield.ma.us

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