Abstract

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GIS as a Focus for Field Computing Systems
Track: Water, Wastewater, and Stormwater
Author(s): Randal Rios, Thomas Dollente

Integration of historically office-bound GIS systems into the field-computing environment promises large benefits for utilities but also high up-front costs, long schedules, and substantial risks. In April 2002, the City of Phoenix Water Services Department (WSD) launched the Mobile Applications Program Solution project, or MAPS, to plan, design, and implement an enterprise mobile solution for WSD's 450 field crews. GIS was envisioned as a focal point that will provide a familiar interface to the myriad of systems and data available at WSD. WSD has focused on incremental deployment of features through a staged implementation schedule. This creates a long project timeline but, on the positive side, has provided WSD time to understand the dynamics of the technology and how it can be best integrated into the organization. This paper will explore the technical and organizational challenges with delivering high-value GIS data into this dynamic and difficult environment--utility field operations.

Randal Rios
City of Phoenix
Water Services Department
6202 North 24th Street
Building 2
Phoenix , AZ 85016
US
Phone: 602.262.4896
E-mail: randal.rios@phoenix.gov

Thomas Dollente
Spacient Technologies, Inc.
445 South Figueroa Street
Suite 2600
Los Angeles , CA 90071
US
Phone: 213.612.7734
E-mail: tom@spacient.com

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