Abstract

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What If They Don't Come? A Different GIS Management Strategy
Track: GIS Organization, Management and Implementation
Author(s): Robin Ransom, Sally Baxter

"If you build it they will come" might work with ball players and Iowa cornfields but seldom succeeds as a GIS management strategy. And yet, it is one of the most common approaches taken to develop a GIS--acquire software, hardware and data; have a GIS person put it all together; customize it; deploy it; show it off; train people to use it; and wait for the interest in the system to grow and development dollars to roll in. And wait ... If you've developed the perfect GIS, or even the not quite so perfect GIS, and are tired of hearing your coworkers ask "What's a GIS?" then an "end user up" approach might work for you. This presentation will show why the traditional "technical expert down" approach can fail and how Dona Ana County increased GIS development by giving "ownership" of its GIS to the most unlikely end users.

Robin Ransom
City of El Paso, Texas
####2 Civic Center Plaza, 1st Floor
El Paso , TX 79901
US
Phone: (915) 541-4209
E-mail: ransomry@elpasotexas.gov

Sally Baxter
Dona Ana County, New Mexico
GIS Division
430 S. Main St
Las Cruces , NM 88001
US
Phone: (505) 647-7246
Fax: (505) 647-7310
E-mail: sallyb@co.dona-ana.nm.us

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