Abstract

Using GIS to Get Data to and from Work Crews
Track: Public Works
Author(s): John McCabe, Julian Ware

The City of Oakland Public Works Agency (PWA) had used multiple paper-based data collection and work assignment systems to track maintenance. This resulted in an inordinate amount of time spent on data retrieval for performance measures and claims/lawsuits.

PWA initiated a project to improve both data collected FROM the field about resources needed to maintain the City's infrastructure (e.g., time, materials), and also to get data TO the field (e.g., recent work history).

Goals include providing better information to crews for performing their jobs, allowing supervisors to better plan work loads, providing management with better and faster tools to calculate performance measures, enhancing customer service through improved web-based tools and better tracking of service requests, and increasing transparency by having up-to-date information and maps available to show the cost and work associated with maintaining assets.

The project began in early 2008; this presentation will provide an update on its progress.

John McCabe
City of Oakland
250 Frank H Ogawa Plaza
Ste 4314
Oakland , California 94612
United States
Phone: 510-238-7982
E-mail: jmccabe@oaklandnet.com

Julian Ware
City of Oakland
150 Frank H Ogawa Plaza
Oakland , California 94612
United States
Phone: (510) 238-6744
E-mail: jware@oaklandnet.com