Using Location-Intelligent Search to Maintain Stormwater Assets
Track: Water, Wastewater, and Stormwater
Authors: Elizabeth Young, Brian Wienke
If stormwater assets are not maintained properly, the consequences can be devastating. Fort Worth uses ArcGIS Server with its work order system to manage reactive work and preventive maintenance. With location-intelligent search, supervisors can identify all assets in an area and easily respond to citizen calls while workers in the field can optimize their schedules in real time on mobile devices. Using GIS to track work allows Fort Worth to be more efficient and provide better customer service.