From Data Production Shop to Business Platform at San Antonio Water System
Authors: Kristopher Kelley
San Antonio Water System, the nation's 6th largest water utility, sought to transition GIS from data production shop to business platform. Supporting 1,500 users in a migration to ArcGIS Enterprise presented significant challenges. A major milestone achieved in only 6 months included multiple geodatabases, web apps, process automations and asset management integrations. Portal, Insights, and Workflow components brought new business capability positioning GIS as a foundational business platform.