Darron Poulsen, Cucamonga Valley Water District
For years ArcGIS has been an integral part of the computing infrastructure at the Cucamonga Valley Water District (CVWD). In an effort to improve customer service and enhance regular maintenance operations, CVWD has integrated several enterprise information systems with ArcGIS. Systems integrated with ArcGIS include Cityworks, from Azteca Systems, InfraMAP, iWater's map-based solution for field inspections, DigSmart, Sungard H.T.E. customer and financial data and the Esri Flex API is in use to produce an operations dashboard. These systems have been integrated and deployed to meet the District's specific needs for all personnel from administrative and office personnel to the field crews. The guiding principle has been to put the right information in the right hands at the right time in order to provide the best possible service to the District's customers. This presentation will provide insights into how this solution has been deployed, and the lessons learned in the process.