2004 UC Proceedings Abstract
Overcoming the Challenges of Mobile GIS and Field Computing Projects Track: Water, Wastewater, and Stormwater Author(s): Gabe Bey, Christopher Stern The City of Phoenix Water Services Department launched its first mobile GIS and field computing initiative in 1998. Since then, the City, now the fifth largest in the nation, has addressed and overcome a variety of challenges in delivering GIS and mobile computing to the City's 450 field crews in water distribution and wastewater collection divisions.The purpose of this presentation is to discuss the evolution of mobile computing in Phoenix Water Services Department, highlighting the political, technical, cultural and financial challenges of implementing enterprise mobile GIS and field computing systems. The key findings related to return-on-investment (ROI) will be discussed, along with an overview of the mobile system components and Esri technologies used in the City's Mobile Application Program Solution (MAPS) project. Lessons learned, IT integration challenges, and future priorities will be highlighted to assist others in deploying Esri-based mobile GIS and field computing projects. Gabe Bey City of Phoenix Water Services Department 200 West Washington Street 8th floor Phoenix , AZ 85003-1161 US Phone: (602) 534-2294 Fax: (602) 495-5461 E-mail: gabriel.bey@phoenix.gov Christopher Stern Spacient Technologies, Inc. 445 S. Figueroa St., Ste 2600 Los Angeles , CA 90071 US Phone: 213-612-7734 Fax: 213-426-2113 E-mail: chris@spacient.com |