2004 UC Proceedings Abstract

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Improving EMS Response With GIS
Track: EMS, Fire and Disaster Management
Author(s): Barry Bagwell, Tony Bradshaw

GIS plays an essential role in every call MEDIC receives and is the foundation of its mobile data system. Beginning with the first question to the 911 caller--"Where is your emergency?"--GIS data is gathered and used to identify call location, provide a visual display for Emergency Medical Dispatchers, and guide them in dispatch and redeployment decisions.

This paper will describe how MEDIC has combined four different Esri products to improve performance and better serve its patients.

Barry Bagwell
Mecklenburg EMS Agency
Communications
4525 Statesville Rd.
Charlotte , NC 28269
US
Phone: (704) 943-6179
E-mail: BARRYB@MEDIC911.com

Tony Bradshaw
Bradshaw Consulting Services
GIS
6160 Woodside Executive St
Aiken , SC 29681
US
Phone: 803-641-0960
Fax: 803-641-1919
E-mail: tonyb@bcs-gis.com