2004 UC Proceedings Abstract
 A Fundamental Utility Restoration and Evolution Using GIS Track: Electric and Gas Author(s): Bernard Pertot, Bilal Abou-El-Hassan There is a growing demand to back Electricity of Lebanon (EDL) in its struggle to crack down on illegal network connections, collect its outstanding bills, and fight mal-administration. The GIS Distribution Operation Support (GISEL-DOS) project has succeeded in making the quantum leap for this worn out sector. The GIS-based Energy Correlation studies on the electrical network have highlighted the vicinities with high losses and guided inspection crews. The assistance in dispatching audit and disconnection teams have resulted in a startling hike of returns. The integration and deployment of the Utility-GIS and Customer Management System (CIS) developed applications have enforced regulations, furnished optimum decisions, and improved performance. GISEL-DOS project resulted in improving EDL's image as an organization pioneering in Information Technology and provided an added value for its asset management. The GIS system has become a paramount means for EDL to provide better customer services and boost revenues. Bernard Pertot Electricity of Lebanon An Nahr Strt. - Mar Mikhael - Beirut - Lebanon P.O. Box 131 An Nahr Lebanon 0000 LB Phone: 961-1-442720/9 E-mail: bpertot@hotmail.com Bilal Abou-El-Hassan Khatib & Alami GIS Services Division Jnah Beirut , Beirut 14-6203 LB Phone: 9611843843 Fax: 9611844400 E-mail: bahassan@kacec.com |
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