Abstract
![]() Managing Your Water Utility with Integrated GIS Track: Water, Wastewater, and Stormwater Author(s): Paul Dietrich, Jeff Ott, David Hansen After years of providing flat rate water service, the Citrus Heights Water District (CHWD) faced a Federal mandate to install meters for all its customers. The $12M capital improvement plan to install and manage meters and all the related process changes caused CHWD to realize their current systems could not handle the change and coming demand that would be placed on District staff. CHWD embarked on a plan to replace all of it's core information systems with a set of integrated applications. The key was the implementation of new financial, customer information (CIS), and computerized maintenance management (CMMS) systems all tied together by the GIS using Esri technology. The GIS brings all of these applications together to support office and field management requirements using realtime wireless field access and full compliance with GASB 34 requirements. Paul Dietrich Citrus Heights Water District Engineering 6230 Sylvan Road Citrus Heights , CA 95611 US Phone: 916.725-6873 Fax: 916-725-0345 E-mail: pauld@chwd.org Jeff Ott Westin 11150 International Dr Suite 200 Rancho Cordova , CA 95670 US Phone: 916-852-2111 E-mail: jeff.ott@we-inc.com David Hansen Azteca Systems, Inc. 11075 South State St. Suite 24 Sandy , UT 84070 US Phone: 801-523-2751 E-mail: dhansen@azteca.com |