Abstract
The Benefits of GIS Integration in Water Utility
Track: Water, Wastewater, and Storm Water
Author
Atascadero Mutual Water Company, a Central California private utility, is going through a major business transformation project with the replacement of financial, customer information, and work management systems supported by an integrated geospatial Esri environment. This presentation will discuss project aspects that involve the replacement of a 20+ year legacy system and the adoption of a GIS environment as the basis for work and asset management with integration to a Customer Information Management system. We will present the strategy, plan, use cases, and management of change aspects for such a project as it relates to a small to medium business. Aspects of data model development and migration will be discussed which involved use of industry models and best practices with the convergence of real world practical experience. The use of a GIS has brought about positive aspects for the customer service, work management, and compliance assurance areas of the company.
Lorraine Halderman
Atascadero Mutual Water Company
PO Box 6075
Atascadero, California 93423
United States
Phone: 805-461-7217
Fax: 805-466-2596
E-mail: lhalderman@amwc.us
Daniel Rueckert
Black & Veatch
25672 SW Ladd Hill Rd
Sherwood, Oregon 97140
United States
Phone: 503-625-0691
Fax: 503-625-0691
E-mail: rueckertd@bv.com