Abstract

Efficiency and Accuracy Through Integration
Track: Public Works
Authors: Feng Yang, Jed Fehrenbach

In 2001, Brookline, Massachusetts was recognized with ESRI's Special Achievement in GIS (SAG) award. The town has a mature enterprise GIS system that includes more than 200 layers of well maintained GIS data.
With the infrastructure mapped within GIS, the Town began to look for ways to tie that information to their work and asset management operations. Beginning in 2010, Brookline integrated Cartegraph mobile work and asset management applications in areas of signs and trees, giving them a seamless, bi-directional means of assigning work and updating asset records.
In just under a year, this integration has already helped Brookline become more efficient, reducing duplicate data entry, grouping work efforts, and helping crews respond faster to work orders and service requests.
Brookline will expand their integration to address nearly all facets of public works infrastructure, including water and sewer networks, signals, street lights, and parks.