Abstract

Integrating GIS and Mobile Work Management at Sempra Utilities
Track: Electric Utilities
Authors: Stan Townsend, Chris Erpelding

Organizations around the world are realizing the benefits of work management systems, especially when these systems are integrated with GIS and have the capability of being used by mobile workers in the field. This presentation will discuss how Sempra Utilities (SDG&E) created a mobile work management solution (PowerWorkz) that is integrated with GIS, SAP and Outage Management using off-the-shelf tools and a limited amount of customization. By allowing SDG&E's staff and contractors to efficiently complete field inspections and other daily tasks using mobile technology, PowerWorkz has led to cost savings and improved customer satisfaction. We will present the approach that was used along with the tools, techniques, recommended best practices and lessons that were learned during the implementation of the system.