Abstract

Customizing the Infrastructure Operations Dashboard Template Flex Application
Track: Water, Wastewater, and Stormwater
Authors: Steve Hutton

Austin Water Utility implemented a customized version of the Operations Dashboard Viewer Template for Flex. Using ArcGIS Server 10 it allows users to view and interact with information from many systems in a single map interface. Leveraging the integration of AWU's GIS and CMMS, users can view customer calls, work orders, inspections, asset information, planned work, and work history on a map. Query forms allow users to filter and map the information specific to their needs. Users can display utility vehicles from the city's AVL system, local traffic incidents, and weather feeds. With routing capability users can define stops, barriers, and calculate routes with manifests. In the past, these activities were accomplished by interacting with multiple, but separate applications, or with manual processes. This application helps improve response times on customer calls, and efficient dispatching of field crews, reducing the cost of field operations for the utility and its customers.