Abstract

Self-Service Mobile GIS
Track: Implementing Enterprise GIS
Authors: Todd Cannon, Sean Hawley

Where most utility companies focus on just one utility, Greenville Utilities Commission is unique, we offer Water, Sewer, Electric and Natural Gas. This positions GUC to implement a total utility GIS. We have supercharged our return on investment by leveraging the newest mobile, consumer and ArcGIS technology advancements to make real-time self-service GIS a reality.
We would like to highlight the steps GUC took to start, support, and sustain this initiative. We will explain how a highly organized ArcGIS Server implementation, the ESRI iOS SDK, and an internally focused application store have helped our employees get the value they need from GIS. Our organizational groups now have the information they want, in a form that they like it, on a device they love; all while utilizing skills they are perfecting on their own time!