Abstract

Streamlining Workflows using ArcGIS Server
Track: Web and Server
Authors: Jerry Biedenbender

The Account Services group has been answering customer calls without the ability to answer questions accurately or in a timely manner, finding themselves in vicious loops of dead ends or games of phone tag. With ArcGIS server applications they can find answers in the matter of minutes, saving time and preventing countless headaches.
Through joins of spatial data to SQL tables. Users can spatially locate data through the map rather than shuffling through spreadsheets and lists. New Layers in conjunction with ArcGIS Server application have proven to be a tremendous time saver, streamlining work flows and keeping customers updated with what's going on in their neighborhoods.
This has been the quickest and easiest way to extend GIS to groups that are not heavy GIS users. Applications are beginner level difficulty, yet extremely powerful. Anyone that needs to extend GIS to non typical GIS users can benefit greatly from this presentation.