Abstract

An Enterprise Solution for Managing Addressing Data
Track: Computer-Aided Dispatch and 911
Authors: Karen Moore, Kent Rothrock

Harnett County has worked to integrate required E911 data maintenance and retrieval requirements with Enterprise GIS. The system is managed on the back-end by a SQL Server database and utilizes ArcGIS Server for necessary data propagation. The system uses ArcGIS 10.

On the GIS side, this system includes a custom Add-in for use in ArcMap to streamline editing of specific layers. A .Net-based Windows application allows E911 staff to enter non-GIS data.

Utilizing a carefully designed data model and work flows, addressing data are served up for County staff and the public at large using a java-script-based ArcGIS Server application.

The ArcGIS Server web app replaces a legacy system that was outdated and not scalable. In addition to producing maps based on searches, the web app allows for the retrieval of up-to-date MSAG data required by E911 staff. The solution meets the needs of data consumers in a timely fashion.