Abstract

Understanding user interaction patterns within online DSS
Track: Education and Training
Authors: Martin Swobodzinski, Piotr Jankowski

We report on a rigorous assessment of a web-based participatory DSS. Three groups of participants with varying interaction duration were devised. The resulting clusters were tested for associations between interaction duration and individual-level variables related to sociodemographic background, decision-making style, and travel behavior. Our results indicate a significant association between above-average duration of interaction and no prior experience with online transportation discussions.