Abstract

GIS & Municipal Business - Integration Strategy, Tools and Methodology
Track: Facilities Operations and Maintenance
Authors: Ron Butcher

Increasingly, GIS is used by municipalities to manage aging infrastructure and new construction. Treating GIS, Work Order Management, Financial Management, and Customer Management as separate business operations creates duplication, errors, and inefficiencies that hinder the Utility in its ability to effectively meet its customer’s needs. This presentation documents the use of GIS-based systems to manage assets and the work and costs related to their construction and maintenance in Auburn, AL.