Abstract

Integrating Esri Software with Third Party Solutions
Track: State and Local Government
Authors: Tom Resh, Raj Patil

The City of Redlands converted from a paper based work order system to digital using Esri products along with solutions from business partners Cityworks and CitySourced. The citizens of Redlands now have the ability to report issues with the Redland's 311 app and see results using web maps hosted on ArcGIS.com. They also moved their permitting system to a GIS centric solution allowing for analysis and display using ArcGIS.