Implementing an Enterprise Asset Management System and Mobile Solution
Track: Water, Wastewater, and Stormwater
Authors: Tom Tibbitts, Karri Thomas
A GIS enterprise Asset Management System (Cityworks) was implemented, improving management of work order, call-center, asset, expense, storeroom, inspection and fleet logistics supporting solutions for reliability, demand, efficiency, and planning. Maintenance, operations, compliance and development staff use office, field and mobile devices to manage expenses, inventory, collaboration, scheduling, capital improvements and financial stability. Topics include steps, lessons learned and results.