Abstract

Mobile For Staff and Citizen Engagement
Track: Mobile and Device Apps
Authors: Joanne Liao

In order to push for real time data entry and communication between the office and the field, we deployed a mobile app which links directly to our work order management system.
In addition to a citizen engagement website, we developed a mobile app that ties into our service request and work order system to add to channels our constituents can reach us.
I�ll discuss the current usage, challenges and lessons learned in this talk.