Abstract

Customer Premise Information Lookup Mapping with ArcGIS Online
Track: Water, Wastewater, and Stormwater
Authors: Jamie Patterson

The set-up of a new water utility customer required the input of location based attributes. The old process leveraged the best tools available - paper maps. The new process leverages ArcGIS Online’s configurable Information Lookup Application. Constructing the application required unifying information from spreadsheets and feature classes into a single service area layer. The new application was well received by the Customer Care team as a more effective way of looking up location based data.