Abstract

Reengineering a GIS Department-TRA Adopts a Business Solution Approach
Track: Water, Wastewater, and Stormwater
Authors: John Bob Ayensu, Glenn Clingenpeel

It is never too late to consider reengineering your GIS department. With the right vision, leadership, commitment and collaboration amongst other things, Trinity River Authority of Texas fundamentally redefined GIS in the organization. As a water conservation and reclamation district, providing water and wastewater treatment services to millions of residents in the Trinity River basin, GIS was no longer regarded as a map making tool but a business solution for improving core business processes.