Improving Incident Response with Workforce Automation Technology
Track: Electric Utilities
Authors: Trey Price, Robert Dreskai
Denton Municipal Electric is implementing mobile workforce automation technology to improve their response efficiency for critical incidents, emergency response and day-to-day operations. They chose to tightly integrate this technology with DME backend systems, including Esri GIS, OMS and CIS, to geospatially enable the organization and manage all information in one centralized application. This session will cover how the integration will improve data integrity and eliminate paperwork errors.