Abstract

An Incident Tracking Application for Lower Manhattan
Track: Smart Communities
Authors: Jane Wolterding, Dawn Siegel

As the Business Improvement District (BID) for Lower Manhattan, the Alliance for Downtown New York ensures that the district remains safe, clean and attractive for residents, visitors, and workers. Through the custom Incident Recap System developed with GISinc and deployed through ArcGIS Portal, we are able to track and resolve public safety, sanitation and quality of life issues, as well as monitor the condition of our streetscape assets using a dashboard and field collection tools.