Abstract

City Addressing using Geoforms
Track: Public Works
Authors: Marna McLain, Sam Adams

The City of Austin developed a custom Geoform to replace the outdated process of contacting the mapping office during business hours with verbal address requests. The Geoform allows citizens to submit requests online with location, address type, attachments and comments. By leveraging the power of AGOL and WMX for Server, the Geoform can integrate with ESRI desktop applications used by GIS analysts. This has resulted in high customer satisfaction, improved accountability, and reduced costs.