Dave Lawless, Steve Bourgeois
City of Aurora
Automatic Location Tracking System (ALTS) Pilot
Abstract
Developed by Lockheed Martin and implemented as a pilot program with the City of Aurora, Colorado, ALTS combines speech recognition software and Global Position System (GPS) with Esri's ArcView geographic information system (GIS) product. ALTS cost effectively locates and rapidly captures attribute data into the GIS. ALTS provides tracking of City vehicles for location as well as route planning. Location and status of street signage and striping, potholes, and other maintenance items are monitored and managed using the tools offered by ALTS. Reports, work orders and other items are automatically generated. The City is able to monitor and quickly update infrastructure continuously and accurately.
The system gives the City the ability to create a geographic database which provides a complete picture of the City's current infrastructure condition. As the inspector travels an inspection route, potholes, downed street signs, sidewalk damage, street centerline information and many others are spoken into a headset microphone. The system records the location and the observations and plots detailed attribute data onto the GIS basemap. ALTS provides low cost data capture and automatic population of GIS. The City is able to initiate a proactive strategy for dealing with street maintenance and neighborhoods code violations before they become a serious problem. As a decision support tool, it moves the benefits of GIS up from the MIS backroom to the front lines. "ALTS is the City's early warning system."
Body of Paper
A central function of most large municipalities is the management of assets. These assets take the form of city vehicles, roads, sidewalks, street lights, signage, utilities, parks and many others. In large measure, a municipality's effectiveness can be directly tied to how efficiently it controls and manages the public's assets for the public's well-being.
The City of Aurora has approximately 250,000 citizens located adjacent to Denver, and Colorado continues to expand both in geographic service delivery area and in population. The City has a 280 square mile planning area and is the third largest city in Colorado. A 3.75 percent sales tax provides the majority of the $133 million annually operations budget. A portion of this budget is used to maintain the 840 miles of streets and 1650 miles of concrete networks as well as 1620 miles of underground infrastructure. The infrastructure ranges from early 1900's to present day. The City continues to grow at approximately 1000 single family units per year. There are approximately 6500 businesses employing 86,000 people. The economy is growing at a steady rate, although there is increasing competition from new developments south of Aurora in Douglas County, the fastest growing county in the United States. It is essential to monitor the health of the economy and improve City services without raising cost to continue to attract new business. Increasing demands on the City requires tools to rapidly identify service needs and efficiently manage requests for those services.
The ALTS system was recognized early as a tool to meet the increasing demands on City services without increasing the workforce. The City also realized that as it continues to grow, the need to capture data and map new infrastructure grows as well. A method to quickly and inexpensively produce accurate fully attributed data layers for the GIS is essential. Lockheed Martin realized the benefit of working with the City to solve real world problems in developing its commercial product.
Developed by Lockheed Martin and implemented by the City of Aurora, ALTS combines GPS satellites and a GIS. Using speech recognition software to capture data in the field, a turn key system is created to cost effectively locate and capture information onto the GIS. Location of city vehicles, status of county code violations, street signage and striping, location of potholes and other maintenance items are monitored and managed using the tools offered by ALTS.
The ALTS system uses a dash mounted or backpack unit that contains a GPS receiver, speech recognition and communication software. As the driver travels an inspection route, observations are spoken into a headset using specific keywords. A typical entry would entail the driver saying, "streetsign, down, left". Back at the basestation, in the course of a few minutes, ALTS electronically transfers the location of the observations and creates a detailed fully attributed data theme from an inspection tour.
ALTS automatically populates the GIS with field inspection data to rapidly build GIS layers for informed decisions. Over 80 percent of the cost of a GIS is populating the GIS with data. The ALTS system drastically reduces the cost of GIS data capture. The analysis tool box brings the benefits of GIS to the desktop for front-line users. Maintenance planning, report generation, work orders, and violation notices are now done more effectively by city personnel accessing the data they need when they need it using ALTS.
ALTS uses several key technologies to accomplish its functionality. They are:
· GPS: A system of government-managed satellites that broadcasts position data that any GPS receiver can use to determine location of the user to varying degrees of accuracy. DGPS is Differential GPS and refers to using a reference site, with accurately known location, to correct other GPS receivers in the field. This approach can easily improve accuracy to under 1 meter in error. ALTS uses GPS and DGPS to obtain location information on vehicles and inspectors.
· GIS: Database management system for maintaining geographically oriented data. GISs often provide graphical and analytical tools to review and exploit the data stored in their data base. ALTS uses ArcView GIS to display location data, manage the inspection data and exploits the inherent GIS capabilities.
· Speech Recognition: A system for converting a person's speech input into words and commands in a computer. The speech can be either live or recorded. ALTS uses speech recognition to allow the inspector to have his/her hands and eyes free to observe the event or object and describe it directly into the computer. ALTS then correlates this speech input with time stamped GPS locations to get location and condition of the event/object.
· Mobile RF Data Communications: A system for transferring computer data between moving platforms, e.g., vehicle and home base. Police and Fire departments often use this kind of system for their mobile data terminals. ALTS uses mobile comms for transferring the location of vehicles, in real-time, back to the home base for display. ALTS also uses mobile comms to relay DGPS corrections and location information from the home base to the vehicle in the field.
Each of the above technologies are readily available today in the commercial market and are also now mature enough to be highly reliable. This enables ALTS to use their capabilities at low risk and with affordable costs.
The system has two basic elements--the central station and any number of mobile units (Figure 1). The base station is an integrated command and control system with a GIS sub-element and DBMS to accurately tracks vehicles in the field and processes information that the vehicles collect. The mobile unit consists of a GPS receiver and processor integrated into a hardened box. The speech recognition allows short phrases to be spoken into a microphone for rapid data capture in the field.
Figure 1 ALTS Architecture
Road Maintenance
The ALTS program provides the location and tracking of critical assets for the Streets Maintenance department. Critical assets in the department are primarily related to roadway maintenance. ALTS provides three types of functionality (Table 1):
Survey/Inspection
Real-time Monitoring, and
Analysis and Planning
Zoning Code Enforcement
ALTS also includes two types of functionality for performing zoning code
enforcement: Survey/Inspection and Analysis/Planning (Table 2).
In-field Asset Location
ALTS also supports the in-field surveying and real-time locating of field assets (Table 3). This will be provided with a portable backpack GPS system with <1m accuracy. Locations of field assets will be stored in the ALTS system using the survey process.
Adverse conditions, sometimes global conditions like tornadoes, floods or snow storms, sometimes local conditions like broken water mains or severed gas lines, cause the need to immediately locate shut-offs, for example, that may not be easily found. In these cases, ALTS will provide a way for the field crew to locate a valve within 1 meter of the exact location.
Benefits
The ALTS system has immediately increased the productivity of the code violation inspectors in the Neighborhood Support Division. Each inspector can potentially realize a 1 to 2 hour time savings every day. The inspectors are able to provide additional attention to neighborhood appearance through more rapid violation notice processing. Inspectors' results are immediately and automatically entered into the system. The time consuming hand data entry step is eliminated, resulting in increased accuracy, time and cost savings. The City has found in code enforcement, consistency and quick action are the keys to maintaining compliance with City codes. ALTS enhances code enforcement by increasing consistency and decreasing response time for violators. Automatic code violation notices will expedite the time from observation to action. ALTS is Aurora's neighborhood early warning system.
ALTS gives the City the ability to not only monitor daily issues, but also to create a geographic database that gives a complete picture of the city's current infrastructure. City of Aurora inspectors have increased their productivity from 20 observations per hour to over 300 observations per hour. With a push of a button these entries are entered into the appropriate layer of the GIS with location and attributes providing the City with information that could never have been collected before ALTS. An example is the City's effort to identify the location of every manhole cover where utilizing ALTS will provide a fully attributed point layer for 10 percent of vendor proposals.
City of Aurora Streets Division Manager stated, "To do a single street or concrete project inspection takes 2 weeks to collect the data, 2 weeks to hand enter the data and analyze the data. Using ALTS the same project is done in 2 days. The same data can be collected in 1 day, there is no hand data entry and the data can be analyzed in 1 day. This is a significant time savings considering the City will do many of these project inspections a year." The City is realizing that routinely collecting infrastructure data reduces the cost of maintaining the City. For example, Aurora is able to identify cracks in the roadway and rapidly update the GIS with this information. Automatically a workorder is generated that identifies the accurate location of each repair, the amount of material required and the estimated manpower to repair the defect. The repair crew can in an organized manner patch cracks before they become costly potholes. In addition, management has a tool to manage materials, monitor productivity and track progress.
Aurora is using ALTS to field verify their street centerline mileage. This information is being used to convince the Colorado Department of Transportation (CDOT) that the City is responsible for 65 miles of additional street than CDOT records indicated. CDOT met with Aurora and Lockheed Martin personnel and appears willing to accept this technology as a system that is superior to their current manual inventory system. As a result the City of Aurora will receive in excess of 100,000 dollars per year in additional gas tax revenue at the completion of the assessment.
Future Application Benefits
Significant interest has been generated as a result of the ALTS product. Considerations for future product development continues with a Public Safety product, a hand held pen based product and an interactive product to allow data transfer to and from the field. The ALTS product development team will continue to integrate data collection instruments into the system such as digital camera, hand held laser range finder, laser binoculars and other sensors.
Safety ALTS, will allow police departments to graphically locate patrol cars and provide situational awareness for officers entering a potentially dangerous situation. The system will provide historical location data to police so that officers have a better understanding of the situation. Fire Departments can also benefit from the system's centralized database by receiving similar information in addition to providing the location of gas lines or hazardous material permit stores, best route and maps, minimizing the risk to firefighters as they respond to calls.
The Safety ALTS program is in evaluation by Lockheed Martin as a future product development. The Safety ALTS product will focus on improved deployment of emergency assets. It will reduce the overall response time by allowing 911 operators and dispatchers to dynamically review and evaluate the location and status of emergency assets relative to the emergency at hand and dispatch appropriate assets to the scene.
Safety ALTS will provide four types of functionality (Table 4):
Situation Analysis/Dispatch
Response Monitoring
In-field Reports
Analysis/Planning
The ALTS System has allowed the City of Aurora to realize early improvements in rapid data capture and automatic population of their GIS. Previous manual operations have been eliminated and replaced with automated paperless processes. The City is better able to manage resources by making informed decisions and focusing on highest priorities.
ALTS has proven to be a valuable decision support tool giving the City the ability to better manage and utilize resources in a prioritized manner. With ALTS we're able to provide better service to our citizens and compete with surrounding communities.
Acknowledgments
John Pazour, City of Aurora
Steve Reneker, City of Aurora
Mark Pray, City of Aurora
Terry Ford, Lockheed Martin
Carolyn Cotten, Lockheed Martin
Kirk Osborn, Lockheed Martin
Author Information
Dave Lawless, GIS Coordinator
City of Aurora
1470 S. Havana, Ste 718
Aurora, CO 80012
303-695-7313
303-752-8570 (fax)
email: DLAWLESS@SKY.CI.AURORA.CO.US
Steve Bourgeois, ALTS Marketing Manager
Lockheed Martin
2530 S. Parker Road, Ste 600
Aurora, CO 80014
303-338-2345
303-369-3079 (fax)
email: SRBOURGE@D3.LMMS.LMCO.COM