Track: Water Distribution, Wastewater, Sewer
Routing Meter Readers... Leveraging an Investment in Data Conversion!
Stephen G. LeeBrian Welander
Seattle Public Utilities delivers water to over 174,000 customer accounts. In an effort to provide better service to the ratepayer, it was believed that cost savings could be realized by creating more efficient meter reading routes. In 1995, the Metering and GIS Sections joined together to explore the feasibility of rerouting meter reading routes. In 1996, RouteSmart Technologies was selected as the routing software vendor. A pilot project in 1997 convinced management to implement city-wide routing. The savings originally expected are being confirmed as software from RouteSmart Technologies and Esri has assisted in leveraging the utilities prior investments in data conversion.
Stephen G. Lee
City of Seattle
710 2nd Avenue
Seattle, WA 98104
USA
Telephone: 206-684-7558
Fax: 206-684-0808
E-mail: stephen.lee@ci.seattle.wa.us