Enrique Montesinos (Telefonica Moviles), Javier Gavilan (Telefonica I+D)

The Coverage Information System

Radio coverage (different concept to ArcInfo coverage) is one of the key elements, which determines network quality as perceived by the user. Network operators need updated information on their coverage to successfully run the business.

Several groups within a network operator use the information related to coverage. Those groups range from Engineering, Network Optimisation, Customer Care, Marketing, etc. This information, required by those groups, should be consistent and up-to-date. Besides, each group needs a different view of that information, depending on the final use.

This article describes an integrated tool: the Coverage Information System (CIS), developed by Telefónica I+D and Telefónica Móviles for handling coverage information. Its main characteristics are the scalability of the information -each user receives only the information it requires, and the possibilities of the associated tools for coverage analysis.

The CIS is not just a database of coverage information. Linked with other information sources, such as traffic databases or the Operation and Maintenance System, it can provide a useful insight into network operation. At the end of the article, a number of exemplary uses of the CIS system are given. They range from the generation of maps to the analysis of the use and possible malfunctioning of a group of  Base Stations. 


Introduction

One of the most important challenges presently facing Mobile Network Operators is how to offer a high quality service. The challenge is all the tougher in an environment of free competition with several operators competing in the same market. In this context, service quality is a major differentiating element through which to gain a competitive edge over other operators. It has been shown that the two most important elements in an appraisal of that quality are: Even if these elements can be influenced by many factors, coverage is probably one of the most important. Therefore, coverage information is crucial to company operations. An information system, which delivers up-to-date coverage information to every department involved, becomes an essential part of the whole company business. Coverage information, including the signal and quality requirements at each geographic point has to be made rapidly available in clear and updated form to networks planners and likewise for sales personnel, distributors and, ultimately, for customers.

Coverage Information System

The Sistema de Información de Coberturas [Coverage Information System] (CIS) is a distributed multi-platform, based in SDE / Arcview architecture,  which enables the different users to ascertain in generic terms the coverage area supplied by each of the component base stations in a mobile service.

There are already several data sources in the system, though the number can be expanded in the future:

These are obtained through cellular planning computer tools, which are the basic elements of the Network Planning department.
These are obtained in the field through various different kinds of communication quality measuring equipment. The CIS uses mostly information from the Sistema Automático de Medida [Automatic Measurement System] (SAM) as will be explained later, though other information devices from different manufacturers can be employed.
Data can be obtained from the network switching centres to analyze the traffic in a given cell. This information can be of value in checking the level of use of a particular base station and to decide places where new sites are required.
Marketing departments can provide information on strategic commercial area. That information is also stored in order to plan future base station rollout.
Using information based on those data sources, a wide variety of applications can be realised. Detailed below are some of the functions that the CIS already performs:
With the combination of real measurements and planned coverage, increasingly exact coverage maps can be generated, thus providing an analytical tool and an important source of information for planners, whose queries can be answered instantly and reliably. The correction of planned coverage with real measurements will be filled out using ARCINFO grid capabilities.
Coverage maps will be generated automatically whenever a new base station enters service, so that coverage information is always up to date. This enhances the customer perception of quality and promotes Operator's image. The CIS is able to maintain a large number of shapes (one for each base station) using SDE capabilities, offering to other client applications (both Arcview or MapObject) an efficient interface to obtain the set of shapes which compose the radio coverage (both real and measured).
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Figure 1: Telefónica Móviles GSM Coverage Map. Spain.
The combination of digital cartography with information on coverage (real or measured) of network parameters and socioeconomic information on users is a very valuable tool for Commercial Planning. Its use allows detecting business opportunities or weak spots in the network that can then be dealt with by Network Planning. Influence areas are calculated employing Network Analyst extension, which is able to analyze the distribution channel in order to determinate potential business opportunities.
Analysis of the network parameters combined with network information (such as traffic for example) will enable better identification of problems and more effective decision-making based on objective elements.

System Architecture

The CIS consists of a data base core with Oracle 7.3 and SDE 3.0, and an important number of client tools based on Avenue scripts and MapObject applications, as illustrated in figure 2.
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Figure 2: CIS architecture

Following is a functional description of each of the components.

Coverage database

The coverage database contains information relating to the coverage associated with each base station sector. The sector identification is extracted from the corporate database. For each Base Station the database contains radio coverage, stored in an Oracle database with SDE, in order to optimize the access to these objects. The raster information is also accessible through files linked to each base station.

Measurement database

The measurement database contains the data from real measurements made in the mobile network. In view of the huge number of measurements made (millions), SDE is a major leap forward to minimize the access to this information, allowing spatial queries, which improve significantly the system performance. The SDE makes it possible to improve the database with digital geographic information and to take advantage of the strengths of relational databases and client-server environments. The combination of SDE and a relational database (Oracle) presents certain advantages, such as more efficient handling and full integration of the GIS and database information.

The SDE also incorporates spatial analysis capability and provides a comprehensive set of spatial and geometric analysis functions such as calculation of distances, generation of areas, overlaying of geographic elements. In all cases it uses a structured spatial query language similar to SQL, with which it is possible to establish the scope of queries and the set of conditions for selection of elements, with WHERE clauses on the attributes of geographic elements.

One of the crucial points of development was the integration of the CIS in the existing Telefónica Móviles infrastructure so as to take maximum advantage of the existing resources, incorporating only those elements which were required.

The database is loaded from different sources. These are basically as follows:

CIS applications

Around the database structure described in the previous section there is a number of client applications. These applications are accessed by CIS in order to use the information for different purposes, as explained below.

Radio planning and optimization

Two analysis applications have been developed using Avenue scripting lenguage:
SIAM is a special purpose tool developed within the CIS. This tool is used to display the measurements made on Analog TACS and GSM networks. It will therefore be useful in optimization of the radio subsystem.
It can be used to display a test (a set of measurements executed on one or more calls) in terms of geographic evolution (plotted on an area map) and/or evolution over time (variation of position and quality parameters).
 

The tool is based on Arcview and therefore incorporates all of its display capabilities. The SIAM further incorporates three additional types of function:

  • Spatial display functions. They are used for presentation of different parameters on the Arcview desktop.
  • Temporal display functions (ITIME). They are employed for presentation of the various parameters on X-Time graphs. Both spatial and temporal presentation are synchronized via DDE.
  • Analytical functions. It provides statistical and graphical information based on performed measurements.
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    Figure 3: SIAM Application with ITIME screen.
    The SIAM can also provide information on the signalling processes performed when a test communication is made. This information can be used to make a detailed track of the communication. This would help to identify possible failure causes.
    The SIMM is a set of tools designed to provide a rapid solution in the process of generating coverage maps. It provides flexible presentation of the data and effective handling and maintenance of all the information that will be generated in the process of planning and preparing mobile networks for service.
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    Figure 4: ARTICOW Application for raster file fusion.
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    Figure 5: SIMM Application with radio coverage associated to Base Station.

    Applications related commercial planning and marketing

    The CIS offers a geographic information service which can provide: From the above data the tools can generate all sorts of combinations to help in decision-making. Geomarketing functions are also possible, as the combination of digital cartography, coverage data (real or measured), network parameters and socio-economic information on users, enables Commercial Planning to detect business opportunities or weak spots in the network.

    Information Application

    Several applications have been developed in order to offer information for internal users and other external clients. One of the most interesting application has been MiniCIS, developed with MapObject Internet MapServer and Java , which is able to report radio coverage information, generating maps on real time, etc. Because there are critical data stored in the same server, the information presented depends on the user profile (internal or external client).
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    Figure 6: Java Application based in MapObject Internet MapServer.

    Owing to the large volume of information stored in the system, alternative modes of access need to be sought. Systems based on Intranet technology may provide the best solution to many of the coverage information requirements.

    With these technologies it will be possible to achieve minimum learning times and centralised configuration management -a very important problem where PC networks are concerned.

    CIS Evolution

    The CIS is understood as an evolutionary system and new features will be added. Those new features will consist in a first phase of:
    Connection will be provided to the O&M (Operation and Maintenance Systems) to include more detailed and up-to-date traffic information. Connection to new measuring devices can also be made. Those new measuring devices can provide information on the Spectrum Usage, levels of interference, etc.
    Once the new information sources are implemented, a new variety of information possibilities arise and new tools will have to be developed to handle and relate the new information.
    As regards to the CIS architecture, the following evolution is foreseen:

    Glosary of Acronyms

    CAC
    Centro de Atención al Cliente (Customer Care Service)
    BS
    Base Station
    DLL
    Dynamic Link Library
    GPS
    Global Positioning System
    GSM
    Global System for Mobile communications
    PTI
    Planning Tool Interface
    SAM
    Sistema Automático de Medida (Automatic Measuring System)
    SIAM
    Sistema Integrado de Análisis de Medida (Integrated Measurement Analysis System)
    SIC / CIS
    Sistema de Información de Coberturas (Coverage Information System)
    SIMM
    Sistema Integrado de Manipulación de Mapas (Integrated Map Management System)
    SQL
    Structured Query Language
    ITU-T
    International Telecommunications Union - standardization of Telecommunications

    Acknowledgments

    Eduardo Alonso (Radio Technology Department Manager). Telefonica Moviles.
    Jose Jimenez (Radio and Transmission Area Manager). Telefonica I+D
    Patricio Martinez (Information Systems for Mobile Comm. Division). Telefonica I+D
    David Alonso (Information Systems for Mobile Comm. Division). Telefonica I+D

    Author Information

    Enrique Montesinos.
    Radio Technology Department
    Telefonica Moviles.
    C/Orduña 3. 28034 MADRID (SPAIN).
    Phone: +34 91 3362083
    Fax: +34 91 7292580
    email: montesinos_e@tsm.es

    Javier Gavilan.
    Information Systems for Mobile Comm. Division Manager
    Telefonica I+D.
    C/Emilio Vargas 6. 28043 MADRID (SPAIN).
    Phone: +34 91 3374785
    Fax: +34 91 3374402
    email: gavilan@tid.es