—Mike Pappas and Chris Bagby, Gwinnett Co DWR
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GIS is a solid foundation for the operations of a water and sewer utility. It plays an integral part in the operations at the Gwinnett County Department of Water Resources (GCDWR) including Engineering & Construction, Customer Service Billing, Long Range Planning, Planning & Development, Maintenance, and Treatment Facilities. This presentation will illustrate the dependence of GIS for the operations of individual divisions within our organization and how they utilize it in their workflows. GIS allows a positive use of shared data and improves the operations of the entire department.