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Abstract
Using GIS to Successfully Create Organizational Change in CincinnatiTrack: Database Design, Automation, and Management
Author(s): Barbara Gole Quinn
The Cincinnati Area GIS is a consortium of City, County, local utilities, and other local governments that has been successfully implementing GIS along with organizational changes to improve and coordinate service delivery and decision support across all the various businesses of its participants.
Esri-based GIS, along with other integrated systems, is now employed by more than 1,500 users in direct, mission-critical support of their business processes. By mid-2001 there will likely be more than 2,000 online users. This paper will discuss how organizational change is being achieved, the role of the
Esri-based GIS in enabling that change, and how entire interagency business processes are being redesigned as technology is implemented. This will be a paper for those twho want to improve their organizations on a massive scale and for those who wonder how you get by in, and get folks to work together with, agencies not used to communicating or cooperating at any scale.
Barbara Gole Quinn
City of Cincinnati and Hamilton County
138 E. Court St.
RM 1003
Cincinnati, OH 45202
USA
Phone: 513-352-1641
Fax: 513-352-3557
E-mail: bquinn@rcc.org